You found us

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We are free and confidential NHS service, provided by CNWL, helping anyone in the UK affected by a gambling problem.

Our clinically proven methods have already helped thousands of people find long-term solutions to stop gambling.

Start to get help today

How we help

Assessment

One-on-one Work

Group work

Women's Services

Family & Freinds Support

Money Management

Aftercare Group

Relative Connections

Assessment

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An initial face-to-face talk between you and a member of the clinic's team.

The talk allows the team to understand your needs and how best the we can help you.

Having the talk will bring you one step away from getting help, as we will then have a clear idea of what your needs are.

One-on-one Work

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One-on-one therapy addressing the difficulties and underlying causes of your gambling problem.

The eight sessions will help learn the route causes of your gambling and ways to stop

You will better understand why you gambled and coping strategies that lead to a long-term recovery from it.

Group Work

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Eight weekly sessions with a small group of others in a similar same situation as you.

Run by a member of the team, you and the group will learn to identity and manage the triggers to problem gambling.

You will learn to challenge you irrational thinking and find ways to better cope with feelings, thoughts and urges that may begin before a gambling episode.

Women's Services

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One-on-one therapy with another women, helping you address the difficulties and underlying causes of your gambling problem.

The eight sessions will help you resolve the route causes of your gambling.

You will better understand why you gambled and coping strategies that lead to a long-term recovery from it.

Family & Friends Support

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Face-to-face support sessions those affected by their loved one’s gambling problem.

People supporting someone with a gambling problem need support too. It improves chances of recovery and the relationships which problem gambling has come between.

Using the support will help you build trust with you loved one and understand better the nature of their problem.

Money Management

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Support sessions with a financial advisor, as a gambling problem often comes with complicates personal finances.

Making your finances more manageable will mean improving your wellbeing by reducing your stress and anxiety.

You will get professional advice on how to manage and begin to repay your debts – helping reducing your stress and anxiety.

Aftercare Group

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Meeting every month the groups offers continued support for those completing treatment.

The group helps maintain and build upon your progress – providing vital motivation, group support and guidance from the clinic team.

Attending regularly will improve your chances of a long-term recovery.

Relative Connections Group

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A monthly meet-up to support people affected by a loved one’s gambling problem.

Recovering from a gambling problem take time, therefore everyone involved needs continued support.

By attending you will get continue guidance from the clinic team, along with moral support from others in the same situation as you.

Contact

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Opening houses

Monday - Friday, 9am - 5pm

Email address

gambling.cnwl@nhs.net

Phone number

020 7381 7722

Address

The clinic is located in Fulham, west London.

Crowther Market, 282 North End Road, London SW6 1NH

Frequently Asked Questions

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Is the service free?

Our service is completely free to use.

Is the service confidential?

By law any information you share with us is always kept private and confidential.

Who do we help?

We help anyone in the UK affected by problem gambling.

Waiting time for assessment

Currently you can expect to wait between 4-6 weeks for assessment.

Waiting time for treatment

Currently you can expect to wait between 6-8 weeks for treatment.

If you are in an emergency, you should:

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Contact your GP

if you feel your suicidal thoughts are unbearable or you feel you may act on these thoughts, you should contact your GP immediately and request an appointment.

Go to Accident & Emergency

If you feel you cannot wait you should attend the Accident and Emergency department at your local hospital.

Contact the Samaritans

If you feel you cannot make the journey to your hospital you may wish to call or email the The Samaritans on:

08457 90 90 90 or jo@samaritans.org

CNWL Out-Of-Hours Urgent Advice Line

0800 0234 650